Return Policy
All returns and/or exchanges to gaiatree.com must be made within 30 days of the purchase, must include the original receipt/packing slip, and be in the original packaging. The sender is responsible for all shipping charges. All Sale items are final sale.
Returned unopened merchandise with all original packaging will be fully refunded to your credit card, less shipping charges.
Please notify Gaiatree.com if items in your order are damaged during shipping (customerservice@gaiatree.com / 1-415-939-2135).
Products damaged in shipping will be exchanged immediately, or a full refund will be issued as soon as the damaged product is received at Gaiatree.com. You will be reimbursed for shipping charges.
All refunds are issued to the credit card used to make the original purchase.
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